Spartanburg Regional’s Visitation Policy

We realize support from visitors is very important to our patients. Therefore Spartanburg Regional has guidelines to encourage visits from friends and family.

Visiting hours are 5 a.m. – 9 p.m. If you need to be in Spartanburg Regional outside of these hours, please be aware of our after-hours visitation policy. All doors, except those leading into the Montgomery Tower lobby and the Regional Emergency Center, are locked from 9 p.m. – 5 a.m. the next morning.

All visitors must be wearing identification badges issued by Spartanburg Regional security to enter or remain in the hospital after normal visiting hours. You must obtain badges from the security officer located near elevator A in the Montgomery Tower Lobby. Badges are available after 8 p.m. The identification badges will only be valid for a 24-hour period. Each day, visitors must obtain new badges.

You can provide more support for your loved one if you have restful and comfortable sleep at home, in a nearby hotel or with friends. If you are an out-of-town visitor, patient representatives can help you find a place to stay in Spartanburg. You may leave a number where you can be reached, and the nursing staff will contact you if it is necessary to return to the hospital. Please use the main entrance in the Montgomery Tower if it is necessary to return to the hospital after visiting hours.

Spartanburg Regional is a tobacco-free facility. Therefore, smoking is prohibited anywhere on hospital property.

In critical care areas, two visitors may stay in the waiting area after normal visiting hours. One visitor may stay with patients in all other areas.

Important Numbers

Chaplains - Available 24 hours a day. To speak with a chaplain, please notify your nurse or patient representative, who will page the on-call chaplain.

Security - Available 24 hours a day. If security is needed, please dial extension 66333.

Guest Services/Patient Representative - Assist you with special needs and concerns. Please ask the critical care staff to contact a patient representative for you if needed - ext. 66600

Hospital Switchboard - ext. 0

Labor and Delivery Visitation Guidelines

• No children under 12 will be permitted unless that child is a sibling.

• All siblings must be accompanied by an adult.

• No one will be permitted through doors without a visitor badge.

• Visitors may rotate outside L&D doors to exchange the visitor badge.

Labor patients: May have 3 visitors

Triage patients: May have 1 visitor per patient

Recovery patients: May have 1 visitor per patient

Critical Care Guidelines

Please help us care for your loved one by supporting the following guidelines:

For visitor comfort, it may be necessary to limit the number of family members per patient, based on available waiting room space.

For the safety of your children and our patients, children under 12 years of age are not permitted in the patient’s room and are discouraged from waiting in the critical care areas. Children are allowed to make a brief visit only under special circumstances as deemed appropriate by the patient’s nurse.

Telephones are available in the waiting room for local calls. Please keep calls brief as a courtesy to other families. Calling cards are necessary for long distance calls. For patient safety, cellular phone usage is only allowed in the waiting room. Family members and friends may call the waiting room phones. Please give these numbers to your family.

All personal items (except toiletries) belonging to the patient should be taken home. Due to infection control guidelines, flowers are not allowed in the critical care areas.

We ask that you limit eating and drinking in the waiting area to beverages and small snack items.

For infection control, please always wash your hands for at least 15 seconds before and after visiting your loved one’s room.

The waiting room will be closed daily from 8 - 9 a.m. for cleaning. We ask that you remove all your personal belongings from the waiting room during this time. Please help us keep these areas clean for all our visitors.

To ensure the confidentiality and privacy of each patient, please be aware that you may be asked to leave the patient care area and return to the waiting room in an emergency situation.

Spartanburg Regional strives to provide a quiet and relaxing atmosphere for families and friends waiting in the critical care areas. Disruptive individuals may be asked to leave the areas immediately.

Visiting Hours for Critical Care Areas

Established to ensure that critical care patients receive the care and rest they need.

9 – 9:20 a.m.
11 – 11:20 a.m.
2 – 2:20 p.m.
4 – 4:20 p.m.
6 – 6:20 p.m.
8 – 8:20 p.m.