Regional Emergency Center
The Spartanburg Regional Emergency Center was designed to meet the long-term needs of the community. As one of the busiest emergency centers in both Carolinas, the Center is grounded in a revolutionary approach to emergency medicine. It combines an exceptional facility in both physical size and scope of services provided, along with a new standard of personal attention. The benefit to the community is an unsurpassed level of emergency care, one that will serve as a national model.
Level One Trauma
At the core of the Emergency Center is its designation as a Level One Trauma Center, one of only four in South Carolina as designated by the South Carolina Department of Health and Environmental Control. A Level One Trauma Center is uniquely qualified to handle the most serious injuries. Specific features that get patients in crisis closer to treatment include:
- Four dedicated trauma bays featuring filmless and wireless technology
- A center to coordinate care with first responders and have trauma bays prepared for incoming cases
- A self-contained radiology department, including CT, portable X-ray and ultrasound equipment
- Designated elevators to surgery
- Closer access to the emergency helipad
- Dedicated ambulance entrance
- Optimum road entry for first responders
Beyond the specialized area for Level One Trauma, the Emergency Center features seven other dedicated areas of care:
- Major Care
- Chest Pain
- Urgent Care
- Disaster Preparedness
- Behavioral Health
The decision to create these clinical areas within the emergency setting reflects our commitment to meeting the distinct healthcare needs of our community.
The major care area is designed to treat the majority of patients who enter the Center, those who have a wide variety of emergency conditions. It was designed to blend an open, modular-based work area used by many people with a high degree of patient privacy. All treatment rooms are private, with walls instead of curtain dividers. The main feature of this area is its size, giving it the ability to accommodate large numbers of staff and patients.
Patients who arrive at the Emergency Center with chest pain immediately bypass triage and are taken to a critical decision unit within the chest pain area, which is part of a nationally accredited program. From here, they are either admitted to the hospital or are observed for up to 24 hours. The mini-observation rooms provided in this very private, light-filled area allow staff to monitor patients during this period in a quiet, comfortable setting.
The Emergency Center features a women’s area to meet the specialized treatment needs of female abuse victims, as well as to treat women with specific gynecologic or obstetric conditions. Six completely private rooms, dedicated treatment protocols and equipment, and a highly trained staff make this area as comforting as possible. Staff members also work in close contact with social service and law enforcement agencies to ensure that women in crisis receive the comprehensive care they need.
The pediatric area delivers emergency care in a soothing, non-threatening environment for our youngest patients and their families. It also serves to shelter children from other potentially disturbing areas of the Emergency Center, and features a child-friendly waiting area with colorful décor. Custom equipment, treatment protocols and specially trained medical staff ensure children receive the unique clinical care and comfort they deserve.
Urgent Care is dedicated to lesser injuries and illnesses — those that require attention by few medical staff to treat, use limited internal resources and are easily diagnosable, like a twisted ankle. This area of the Center utilizes different protocols to facilitate prompt treatment and works efficiently by separating the trauma cases from those that are less severe.
This area is specifically designed to provide decontamination services in the event of industrial accidents, chemical spills or other bio-hazardous situations. It has self-contained rooms with all the gear needed to handle decontamination efforts. The Emergency Center's site location allows for large tents to be set up outside to accommodate mass decontamination/triage for larger numbers of patients.
Placing behavioral health patients in a designated area is vital to their safety and the safety and comfort of other Emergency Center patients and visitors. So we built a behavioral health emergency area that provides the environment of specialized care and compassion these patients need. It is a heavily monitored area where they can be treated while an appropriate course of care is determined.
Commitment to Care
Spartanburg Regional was the first healthcare provider in South Carolina to be named a Primary Stroke Center. Upon arrival at the Emergency Center, Spartanburg Regional's Stroke Response Team assembles to treat and monitor stroke patients.