Imaging Navigation, a unique service offered at Spartanburg Regional Healthcare System (SRHS) was implemented in March 2011. The initial concept blossomed into a rounded approach focusing on the needs of the patient. Imaging Navigators help connect A to B and serve as a GPS for patients and providers. The Imaging Navigation program is the only one in the upstate and currently serves over 4,000 patients a year.
Ways Our Imaging Navigation Team connects A to B
- Once a patient meets criteria to be followed, the Imaging Navigators ensure the Out Patient ordering providers receive and acknowledge the imaging study recommended for follow up. Any follow up imaging and treatment recommendations are at the discretion of the provider and the patient.
- Imaging Navigators contact patients seen in the Emergency Center who do not have a primary care physician or insurance and have received follow up recommendations. Imaging Navigators provide healthcare resources for follow up recommendations to patients including information regarding local primary care providers, AccessHealth, St. Luke's Free Medical Clinic, Regenesis and Healthy Outcomes Program -Spartanburg.
- After discharge, patients are encouraged to schedule an appointment with their primary care physician or specialist to discuss any needed follow-up care.