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Visitor Guidelines

Critical Care Visitor Guidelines

Our critical care team works around-the-clock to provide your loved one with excellent care. We understand that you will need support during this time and we are here to help you. Please do not hesitate to ask for help. Your nurse will go over our visitation guidelines with you and your family. Please keep in mind the patient’s rest and care are always our number one consideration.

General Visitation Guidelines

  • No children under the age of 12 years old are allowed in the patient room
  • All electronic devices must be placed on silence or vibrate
  • Please visit in short intervals, a maximum of 10 to 15 minutes per visit. This leaves time for the patient to rest and the nurse to render care
  • Care Partners will be designated on admission. The Care Partner badge must be displayed to be given any patient information
  • Each unit performs procedures frequently throughout the day and will be closed to all visitors during this time for patient safety and privacy
  • To ensure medication safety, please do not talk or ask questions of the nurse while they are preparing and administering medications
  • Only immediate family may visit in critical care
  • Use the call light in the patient’s room for requests and questions
  • Please use hand sanitizer before and after leaving for patient safety
  • Friends and family members may send a free cheer card via our website
  • No live flowers or plants (due to infection control requirements); cards, balloons or pictures are welcome

Please note that we do not allow the following:

  • More than two visitors at a time
  • Sitting on the patient’s bed, floor, commode or windowsills or countertops
  • Children under the age of 12 years old
  • Standing in the hallways
  • Large bags, luggage, blankets, pillows or portable chairs in patient’s room or waiting area
  • Taking photographs or video of staff and patients is strictly prohibited
  • Eating or drinking in the patient rooms or areas in the waiting area not designated for snack and drinks
  • Sleeping in the patient rooms
  • Use of patient bathrooms
  • Use of any cooking appliances

When to visit at Spartanburg Medical Center Critical Care

Some Critical Care Units at Spartanburg Medical Center have differing schedules. Please ask at the front desk to ensure it’s a good time to visit. After 9 p.m., two visitors may stay in the waiting room.

 

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Open

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Open

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Open

CCU
2nd floor, Heart Center

6–8 a.m.

8–11:30 a.m.

11:30 a.m.–1:30 p.m.

1:30–6 p.m.

6–8 p.m.

8 p.m.–6 a.m.

CVRU
2nd floor, Heart Center

6–8 a.m.

8–11:30 a.m.

11:30 a.m.–1:30 p.m.

1:30–6 p.m.

6–8 p.m.

8 p.m.–6 a.m.

Neuro ICU
5th floor, Pavilion

6–8 a.m.

8 a.m.–12 p.m.

12–2 p.m.

2–6 p.m.

6–8 p.m.

8 p.m.–6 a.m.

STICU
5th floor, Pavilion

6–8 a.m.

8 a.m.–12 p.m.

12–2 p.m.

2–6 p.m.

6–8 p.m.

8 p.m.–6 a.m.

MICU
4th floor, Pavilion

6–8 a.m.

8 a.m.–12 p.m.

12–2 p.m.

2–6 p.m.

6–8 p.m.

8 p.m.–6 a.m.

When to visit at Pelham Medical Center Critical Care

Pelham Medical Center’s Critical Care units have flexible visiting hours. Please ask at the front desk to ensure it’s a good time to visit. After 8 p.m., two visitors may stay in the waiting room.

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