About
Quality means taking the best care of you and your family. We’re committed to including evidence-based practice in every evaluation, diagnosis and treatment you and your family receive.
At Spartanburg Regional Healthcare System, we work hard to meet and exceed the highest levels of quality-care and patient-safety standards. These standards are set by the trusted agencies that license and accredit healthcare systems like ours.
Bariatric
Blue Distinction® Center designation for Bariatric Surgery
In 2016, 2020 and 2021, BlueCross BlueShield of South Carolina and BlueChoice HealthPlan of South Carolina recognized Spartanburg Medical Center with a Blue Distinction Center designation. We were recognized for our work in bariatric surgery as part of the Blue Distinction Specialty Care program.
Bariatric Center of Excellence
In 2022, Optum Health recognized Spartanburg Medical Center as one of the Bariatric Centers of Excellence in its network.
Metabolic and Bariatric Surgery Accreditation
In 2022, Spartanburg Medical Center received reaccreditation by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program. The program was first designated in 2006.
Cancer
Quality Oncology Practice Initiative Certification
In 2017, Gibbs Cancer Center & Research Institute medical oncology and infusion center achieved Quality Oncology Practice Initiative recertification from the American Society of Clinical Oncology.
CyberKnife Radiosurgery System
In September 2015, Gibbs Cancer Center & Research Institute at Pelham was the first in the United States to use the CyberKnife Radiosurgery System® M6, with the next-generation InCise Multileaf Collimation System. This cut the time it takes to use radiation to treat tumors.
GO2 Foundation for Lung Cancer Community Hospital Center of Excellence
For its high-quality care and treatment of lung cancer patients, the GO2 Foundation for Lung Cancer recognized Gibbs Cancer Center & Research Institute as a Community Hospital Center of Excellence Award.
Upstate Carolina National Clinical Oncology Research Consortium
Starting in 2019, Gibbs Cancer Center & Research Institute is part of the Upstate Carolina NCORP program for clinical trials.
Outstanding Achievement Award
Gibbs Cancer Center & Research Institute received the Outstanding Achievement Award from the Commission on Cancer.
Health and Wellness and Community Health
America’s Essential Hospitals 2017 Award for Population Health
Spartanburg Regional Healthcare System received America’s Essential Hospitals 2017 Award for Population Health. This award recognizes those who provide help to fight against socioeconomic factors for poor health, such as food insecurity, homelessness, language barriers and more.
South Carolina Hospital Association’s Working Well Initiative Gold Apple Award
In 2017, Spartanburg Regional Healthcare System was recognized with the South Carolina Hospital Association’s Working Well Initiative Gold Apple award, for creating a culture of healthy yet affordable foods.
LiveWell Greenville Healthy Workplace
Pelham Medical Center was recognized by LiveWell Greenville as a Healthy Workplace in 2015, 2016 and 2017.
South Carolina Hospital Association’s Working Well
Pelham Medical Center was recognized by the South Carolina Hospital Association’s Working Well initiative and Prevention Partners for achieving the highest standard of tobacco-free excellence. Its efforts included creating a tobacco-free workplace and providing high-quality tobacco cessation programs for employees.
WorkHealthy America Gold Star Award — Pelham Medical Center
Pelham Medical Center was recognized with the WorkHealthy America Gold Star award in 2016 for tobacco-free associates and campuses.
WorkHealthy America Gold Star Award — Union Medical Center
In 2016, Union Medical Center was recognized with the WorkHealthy America Gold Star award for tobacco-free associates and campuses.
Heart
Healthgrades Recognizes Vascular Surgery
Spartanburg Medical Center is a recipient of the Healthgrades 2022 Vascular Surgery Excellence Award and was named by Healthgrades as among the Top 10% in the Nation for Vascular Surgery in 2022.
Healthgrades Five-Star Recipient
Spartanburg Medical Center was named by Healthgrades as a five-star recipient for Carotid Procedures for 7 years in a Row (2016-2022).
American College of Cardiology's Heart Failure Accreditation
In 2020, Spartanburg Medical Center has received the Heart Failure Accreditation v3 from the American College of Cardiology.
American Heart Association/American Stroke Association's Get With The Guidelines®-Stroke Gold Quality Achievement Award
Spartanburg Medical Center — Mary Black Campus was recognized with the American Heart Association and American Stroke Association's Get With The Guidelines®-Stroke Gold Quality Achievement Award for 2020.
American Heart Association/American Stroke Association's Get With The Guidelines®-Stroke Silver Plus with Honor Roll Elite Achievement Award
Spartanburg Medical Center — Church Street was recognized with the American Heart Association and American Stroke Association's Get With The Guidelines®-Stroke Silver Plus with Honor Roll Elite Achievement Award for 2020.
Healthgrades' Five-Star Recipient - Valve Surgery
For 2020, Spartanburg Medical Center was recognized by Healthgrades as a five-star recipient for valve surgery for two years in a row (2019-2020).
Healthgrades' Five-Star Recipient - Defibrillator Procedures
For 2020, Spartanburg Medical Center was recognized by Healthgrades as a five-star recipient for defibrillator procedures for three years in a row (2018-2020).
Healthgrades' Five-Star Recipient - Carotid Procedures
For 2020, Spartanburg Medical Center was recognized by Healthgrades as a five-star recipient for carotid procedures for five years in a row (2016-2020).
American Heart Association’s Mission: Lifeline® Gold Plus Receiving STEMI Quality Achievement Award
In 2017, Spartanburg Regional Healthcare System was recognized with the American Heart Association’s Mission: Lifeline® Gold Plus Receiving STEMI Quality Achievement Award. The award was for meeting specific quality improvement measures as outlined by the American Heart Association, to treat patients who suffer severe heart attacks.
Chest Pain Center with Primary PCI with Resuscitation
In 2018, Spartanburg Medical Center is again first in the state to received the Chest Pain Center with Primary PCI with Resuscitation Accreditation from the American College of Cardiology.
American College of Cardiology’s NCDR ACTION Registry Platinum Performance Achievement Award
Spartanburg Medical Center was one of 193 hospitals nationwide to receive the American College of Cardiology’s NCDR ACTION Registry Platinum Performance Achievement Award for 2017.
Healthgrades' 50 Best Hospital for Cardiac Surgery
Spartanburg Medical Center was recognized as one of Healthgrades' 50 Best Hospitals for Cardiac Surgery in 2016.
Healthgrades' Cardiac Surgery Excellence Award
For three years in a row (2015-17), Spartanburg Medical Center has received Healthgrades' Cardiac Surgery Excellence Award.
Mission: Lifeline® Gold Receiving Quality Achievement Award
In 2016, the American Heart Association awarded Spartanburg Regional Healthcare System the Mission: Lifeline® Gold Receiving Quality Achievement Award for its quick treatment of heart attack patients.
American Heart Association/American Stroke Association's Get With The Guidelines®-Stroke Bronze Quality Achievement Award
Spartanburg Regional Healthcare System received the American Heart Association/American Stroke Association's Get With The Guidelines®-Stroke Bronze Quality Achievement Award for 2016.
Mission: Lifeline® Gold Receiving Quality Achievement Award
In 2015, Spartanburg Regional Healthcare System was recognized with the Mission: Lifeline® Gold Receiving Quality Achievement Award from the American Heart Association. The hospital system earned the award by meeting high-performance standards for quickly and correctly treating STEMI patients. STEMI is a deadly type of heart attack that requires emergency procedures to re-establish blood flow to blocked arteries.
NCDR Action Registry-GWTG Performance Achievement Award
Spartanburg Regional Healthcare System received an NCDR ACTION Registry-GWTG Performance Achievement Award in 2014 and 2015 from the National Cardiovascular Data Registry.
Chest Pain Centers
Spartanburg Medical Center received full Chest Pain Center with Primary PCI with Resuscitation Accreditation from the Society of Cardiovascular Patient Care in 2016. Spartanburg Medical Center is the first to receive PCI (percutaneous catheter intervention) and resuscitation accreditation in both North and South Carolina. Spartanburg Medical Center was also South Carolina’s first nationally accredited chest pain center in 2003.
Cherokee Medical Center is accredited as a Chest Pain Center by the American College of Cardiology.
Spartanburg Medical Center—Mary Black Campus is accredited as a Chest Pain Center by the American College of Cardiology.
Hospice and Home Health
SHPBest Superior Performer Award
In 2016, 2017, 2018, 2019 and 2020, Spartanburg Regional Hospice earned the SHPBest HHCAHPS Superior Performer patient satisfaction award from Strategic Healthcare Programs. The award recognizes home health agencies that consistently provide high-quality service to their patients.
Organ Donation
Platinum Award for Workplace for Life Excellence in Donation
In 2020, Spartanburg Medical Center—Church Street, Spartanburg Medical Center—Mary Black Campus, Cherokee Medical Center, and Union Medical Center all received the Platinum Award for Workplace for Life Excellence in Donation.
We Are Sharing Hope Excellence in Donation Gold Level Public Outreach Award
In 2016, 2017, and 2018, Spartanburg Regional Healthcare System was recognized with the We Are Sharing Hope Excellence in Donation Gold Level Public Outreach Award. Ours was the first healthcare system in South Carolina to win an award from the Health Resources and Services Administration for supporting the administration’s Workplace Partnership Hospital Campaign – Phase V.
LifePoint Excellence in Donation Community Outreach Award
In 2016, Spartanburg Regional Healthcare System was recognized with the LifePoint Excellence in Donation Community Outreach Award. Ours was the first healthcare system in South Carolina to win an award from the Health Resources and Services Administration for supporting the administration’s Workplace Partnership Hospital Campaign – Phase V.
Sharing Hope SC Excellence in Donation Community Outreach Award
In 2017, Sharing Hope SC honored Spartanburg Medical Center with the Excellence in Donation Community Outreach Award. The hospital earned this recognition for educating our staff and the public about organ, eye and tissue donation, and for registering donors.
Workplace for Life Excellence in Donation
In 2017, 2018 and 2019 SMC has achieved Platinum Level for Workplace for Life Excellence in Donation, reaching that campaign’s highest level for organ donation awareness and education.
Platinum Recognition for Health Resources and Services Administration Hospital Campaign
Spartanburg Medical Center received platinum recognition by the Health Resources and Services Administration Hospital Campaign for the healthcare system's organ, eye, and tissue donation and registration efforts.
Orthopaedics
DNV Certifications
In 2022, Spartanburg Medical Center - Mary Black Campus was accredited by DNV with a Hip & Knee Replacement Program Certification.
In 2021, Pelham Medical Center was accredited by DNV with a Hip & Knee Replacement Program Certification.
In 2021, Pelham Medical Center was accredited by DNV with a Spine Surgery Program Certification.
Healthgrades' Five-Star Recipient - Hip Fracture Treatment
Spartanburg Medical Center was recognized by Healthgrades as a five-star Recipient for Hip Fracture Treatment in 2022.
Pelham Medical Center was recognized by Healthgrades as a five-star recipient for hip fracture treatment in 2020.
Healthgrades' Orthopaedic Surgery Excellence Award
Pelham Medical Center was a recipient of the Healthgrades Orthopaedic Surgery Excellence Award for 2 years in a row (2018-19).
Top 10% in the Nation - Overall Orthopaedic Services
Pelham Medical Center was named by Healthgrades as among the top 10% in the nation of overall orthopaedic services for 2 years in a row (2018-19).
Healthgrades' Five-Star Recipient - Spinal Fusion Surgery
Pelham Medical Center was recognized by Healthgrades as a five-star recipient for spinal fusion surgery for 8 years in a row (2015-2022).
America's 100 Best Hospitals
Pelham Medical Center was recognized by Healthgrades as one of America's 100 Best Hospitals for orthopaedic surgery in 2018.
Outstanding Patient Experience Award
Pelham Medical Center achieved the Healthgrades Outstanding Patient Experience Award for two years in a row (2021 and 2022) and was named among the top 5% in the nation for outstanding patient experience in 2022.
Blue Distinction Center for Knee Replacement Surgery and Spine Surgery – Spartanburg Medical Center
In 2016, BlueCross BlueShield of South Carolina named Spartanburg Medical Center as a Blue Distinction Center for knee replacement surgery and for spine surgery.
Blue Distinction Center for Spine Surgery – Pelham Medical Center
In 2016 and 2020, Pelham Medical Center was recognized by BlueCross BlueShield of South Carolina as a Blue Distinction Center in spine surgery in spine surgery.
Palliative Care
Accreditation Commission for Health Care Accreditation
In 2021, Spartanburg Regional Healthcare System was awarded accreditation from the Accreditation Commission for Health Care (ACHC) for palliative care services.
Post-Acute Care
Five-Star Rating
Since February 2010, the Spartanburg Hospital for Restorative Care Skilled Nursing Facility has received a five-star rating for overall quality every month from CMS Nursing Home Compare.
Quality Achievement Award for Rapid Response Team Performance Improvement Initiative
Spartanburg Hospital for Restorative Care received the Quality Achievement Award for Rapid Response Team Performance Improvement Initiative by the National Association of Long Term Hospitals.
U.S. News & World Report Best Nursing Homes
For 2022-2023, Spartanburg Hospital for Restorative Care was named one of U.S. News & World Report's Best Nursing Homes.
Rehabilitation
Commission on Accreditation of Rehabilitation Facilities (CARF)
Spartanburg Medical Center — Mary Black Campus has been an accredited center for rehabilitation by the Commission on Accreditation of Rehabilitation Facilities (CARF) for the past 27 years.
Respiratory Care
Quality Respiratory Care Recognition
Spartanburg Medical Center and Pelham Medical Center received Quality Respiratory Care Recognition from the American Association for Respiratory Care in 2015.
Sleep Services
First Sleep Center
Spartanburg Regional Healthcare System had the first sleep center in the Upstate to be accredited by the American Academy of Sleep Medicine.
Stroke
GOLD PLUS Get With The Guidelines® Stroke Award
In 2022, Spartanburg Medical Center — Church Street Campus was recognized by the American Heart Association and American Stroke Association with the Get with the Guidelines—Stroke GOLD PLUS with Target: Stroke Honor Roll and Target: Type 2 Diabetes Honor Roll.
In 2021, Spartanburg Regional Healthcare System was awarded with the GOLD PLUS Get With The Guidelines® Stroke award with Target Stroke Honor Roll and Target: Type 2 Diabetes Honor Roll.
SILVER PLUS Get With The Guidelines® Stroke Award
In 2022, Spartanburg Medical Center — Mary Black Campus was recognized by the American Heart Association and American Stroke Association with the Get with the Guidelines - Stroke SILVER PLUS with Target: Type 2 Diabetes Honor Roll.
Acute Stroke Ready
Union Medical Center received the Acute Stroke Ready certification from DNV.
Spartanburg Medical Center—Mary Black Campus received the Acute Stroke Ready certification from DNV.
Primary Stroke Certification
Pelham Medical Center received Primary Stroke Certification from the Healthcare Facilities Accreditation Program in January 2016. This makes Pelham Medical Center the only certified primary stroke center in Greer.
In 2016, Spartanburg Medical Center was certified as a Primary Stroke Center by the Det Norske Veritas (DNV).
Technology
CHIME Health Most Wired
In 2020 and 2021, SRHS was named "Most Wired" at Level 7 out of 10 by the College of Healthcare Information Management Executives (CHIME).
Spartanburg Regional Healthcare System named Most Wired
In 2016 and 2017, Spartanburg Regional Healthcare System was named “Most Wired” by the American Hospital Association’s Health Forum.
Pelham Medical Center named Most Wired
In 2015 and 2016, Pelham Medical Center also achieved the "Most Wired" designation. The honor is awarded to organizations that leverage information technology to improve performance for value-based healthcare. The improvements are in the areas of infrastructure, business and administration management, quality and safety, and clinical integration.
Trauma
Level I Trauma Center
Spartanburg Medical Center’s Emergency Center has been a Level I Trauma Center since the 1980s. This means the trauma center can care for the most critically ill and injured.
Women and Children
Baby-Friendly designation
In 2017, Spartanburg Medical Center achieved the Baby-Friendly designation. This is a global breastfeeding quality improvement project created by the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF). The center is the only facility in Spartanburg County to have achieved this important designation.
Blue Distinction Center+ for Maternity Care
In 2021, BlueCross BlueShield of South Carolina and BlueChoice Health Plan of South Carolina recognized Spartanburg Medical Center as one of the first hospitals in South Carolina to receive the Blue Distinction Center+ for Maternity Care designations under the Blue Distinction Specialty Care program.
Level III Neonatal Intensive Care Unit
Spartanburg Medical Center has a Level III Neonatal Intensive Care Unit.
Facilities and Systemwide
Pelham Medical Center
Leapfrog Hospital Safety - Grade A
Pelham Medical Center received an “A” Leapfrog Hospital Safety Grade for spring 2022.
Outstanding Patient Experience Award
Pelham Medical Center achieved the Healthgrades Outstanding Patient Experience Award for two years in a row (2021 and 2022) and was named among the top 5% in the nation for outstanding patient experience in 2022.
Spinal Fusion
In 2021 and 2022, Pelham Medical Center was recognized as high performing in the area of back surgery (spinal fusion) by U.S. News and World Report.
Hip Fracture
In 2022, Pelham Medical Center was recognized as high performing in the area of hip fracture by U.S. News and World Report.
Modern Healthcare Best Places to Work
Pelham Medical Center was chosen by Modern Healthcare as one of the 100 companies and organizations named The Best Places to Work in Healthcare for 2016, 2017, 2018, 2019, 2020 and 2022.
"Best of the Upstate"
Pelham Medical Center was voted “Best of the Upstate” by readers of The Greenville News in 2014.
Pathway to Excellence
In 2019, Pelham Medical Center earned the Pathway to Excellence® designation from the American Nurses Credentialing Center.
Spartanburg Medical Center
Top Ranked Hospital
In 2022, Spartanburg Medical Center was the top ranked hospital in Upstate South Carolina, according to U.S. News & World Report.
No. 3 Hospital in South Carolina
In 2021, Spartanburg Medical Center was ranked the No. 3 hospital in South Carolina and one of the Best Hospitals in the Upstate by U.S. News and World Report.
U.S. News and World Report Recognized SMC's Health Services
In 2022, U.S. News & World Report recognized Spartanburg Medical Center as high performing in 11 adult procedures and conditions, including colon cancer surgery, lung cancer surgery, prostate cancer surgery, heart attack, aortic valve surgery, heart bypass surgery, heart failure, kidney failure, diabetes, stroke and COPD.
In 2021, U.S. News and World Report ranked six of SMC’s health services as “high performing specialties” including aortic valve surgery, COPD, colon cancer surgery, diabetes, heart attack, heart bypass surgery, heart failure, knee replacement, lung cancer surgery and stroke.
In 2020, U.S. News & World Report ranked Spartanburg Medical Center as “high performing” in eight adult procedures and conditions aortic valve surgery, chronic obstructive pulmonary disease (COPD), colon cancer surgery, heart bypass surgery, heart failure, hip replacement, knee replacement and lung cancer surgery.
CARF Accreditation
In 2021, Spartanburg Medical Center – Center for Rehabilitation Medicine received the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation for Inpatient Rehabilitation Programs in the hospital for adults.
No. 2 Hospital in South Carolina
In 2020, Spartanburg Medical Center was ranked the No. 2 hospital in South Carolina by U.S. News & World Report, as well as Best Regional Hospital – Upstate.
No. 2 Hospital in South Carolina
In 2017, Spartanburg Medical Center was ranked the No. 2 hospital in South Carolina by U.S. News & World Report.
No 1. Regional Hospital in South Carolina
Spartanburg Medical Center was ranked as the No. 1 regional hospital in South Carolina for 2014, 2015 and 2017 by U.S. News & World Report.
High Performing Specialties
In 2017, U.S. News & World Report ranked seven of Spartanburg Medical Center’s health services as “high performing specialties”: abdominal aortic aneurysm repair, aortic valve surgery, chronic obstructive pulmonary disease, colon cancer surgery, heart bypass surgery, heart failure and lung cancer surgery.
High Performing Adult Procedures
In 2016, Spartanburg Medical Center was recognized by U.S. News and World Report as high performing in three adult procedures: colon cancer surgery, heart failure and chronic obstructive pulmonary disease.
100 Great Hospitals in American 2015
In 2015, Spartanburg Medical Center was the only hospital in South Carolina to be named among the “100 Great Hospitals in America 2015” by Becker’s Hospital Review.
ISO 9001 Certified Lab
Spartanburg Medical Center has the Upstate's only ISO 9001-certified lab. ISO 9001 is an international quality standard that was developed by the International Organization for Standardization (ISO), which is represented by some 130 countries.
High Performing Status
In 2015, Spartanburg Medical Center was one of 40 nationwide hospitals ranked by U.S. News & World Report as high performing in the Best Hospitals for Common Care ratings. A total of 4,600 hospitals were evaluated nationwide. Spartanburg Medical Center earned high-performing status in five specialty areas: chronic obstructive pulmonary disease, heart bypass surgery, heart failure, and hip and knee replacement.
Get with the Guidelines—Stroke GOLD PLUS Award
In 2022, Spartanburg Medical Center — Church Street Campus was recognized by the American Heart Association and American Stroke Association with the Get with the Guidelines—Stroke GOLD PLUS with Target: Stroke Honor Roll and Target: Type 2 Diabetes Honor Roll.
Get with the Guidelines—Stroke SILVER PLUS Award
In 2022, Spartanburg Medical Center — Mary Black Campus was recognized by the American Heart Association and American Stroke Association with the Get with the Guidelines - Stroke SILVER PLUS with Target: Type 2 Diabetes Honor Roll.
Commission on Accreditation of Rehabilitation Facilities
In 2019, Spartanburg Medical Center—Mary Black Campus was recognized as one of the top 10 percent of inpatient rehabilitation facilities in the United States by the Commission on Accreditation of Rehabilitation Facilities (CARF).
Certified Primary Stroke Center
In 2005, Spartanburg Medical Center became the first certified primary stroke center in South Carolina.
Union Medical Center
NIAHO Hospital Accreditation
In 2015, Union Medical Center was recognized by the National Integrated Accreditation for Healthcare Organizations (NIAHO) Hospital Accreditation Program with the Det Norske Veritas (DNV) quality recognition.
Spartanburg Regional Healthcare System
Spartanburg Herald-Journal "Best Hospital"
In 2017, Spartanburg Regional Healthcare System received several recognitions. These included “Best Hospital,” after readers of the Herald-Journal voted in the Readers’ Choice Awards. The This poll identifies the region’s best people, places and service providers as decided by popular vote.
Patient-Centered Medical Home
In 2021, Spartanburg Regional Healthcare System had 22 practices that are Patient Centered Medical Home accredited by the National Committee for Quality Assurance.
Advisory Board Workplace of the Year
Spartanburg Regional Healthcare System was recognized by the Advisory Board as the Workplace of the Year of 2018.
US News & World Report
Spartanburg Regional Healthcare System was ranked No. 3 in South Carolina by U.S. News and World Report in 2019.