When to Go Where

• If it is not an emergency, contact your primary care physician. This is the most affordable option.
• If it is not an emergency and your primary care physician is not available, try an in-network immediate care center.
• In case of an emergency, go to the nearest emergency room. If you are unsure if you can get there on your own, call 9-1-1.

Primary Care Provider

If you aren’t feeling well, your primary care physician is the first person you should contact. A primary care physician knows your medical history, allowing you to build a relationship over time.

Make an appointment with your primary care physician for:

• Lab tests such as liver function, thyroid, hormone levels and cholesterol
• Ongoing medications like birth control
• Chronic conditions such as anxiety, depression, diabetes or high cholesterol
• Referrals to other medical specialists

If you do not have a primary care provider, find a doctor. 

Immediate Care Center

For after hours, weekends or if you can’t make an appointment, head to the immediate care center for non-life-threatening cases, such as:

• Minor illness or injury
• Vomiting or diarrhea
• Sprains or strains
• Possible broken bones
• Sports injuries
• Cough, cold or sore throat
• Earache, eye infection or sinus infection

Find a Location Near You

Emergency Department

Go to the emergency room for life-threatening situations and serious symptoms, such as:

• Difficulty breathing or choking
• Serious head, neck or back injury
• Severely broken bones or or loss of limb
• Chest pain or pressure
• Difficulty speaking, drooping face or numbness of limbs
• Convulsions or seizures
• Loss of consciousness
• Poisoning
• Severe bleeding or burns

Call 9-1-1, especially for stroke and heart attack symptoms.