Wireless Internet

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Wireless Internet

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Spartanburg Regional Healthcare System offers patients and visitors the ability to access the Internet via your own computer and wireless access card from anywhere in our facilities. As always, public wireless networks are not secure. Please do not use a public wireless network to send any sensitive information, as it may be able to be seen by others.

Man using smart phone, waiting in clinic waiting room

Instructions for Accessing Free Wireless Internet

Turn on your wireless device
Activate your wireless card, if applicable
Launch your Web browser (i.e. Google Chrome)
Review the Terms and Conditions. If you agree, select “I Agree”
Once you agree to the Terms and Conditions, you will be able to browse the Internet.

Technical Support for Wireless Internet Guest Access

If you are a patient or visitor having difficulty connecting to the wireless internet access within Spartanburg Regional, please call 864-560-9434. to gain assistance. If you are dialing from a phone provided in a patient room, please dial 6-9434.

Frequently Asked Questions

No, you must provide your own wireless-enabled device. However, any device that is 802.11b or 802.11g compliant should be compatible. Bluetooth is not supported.
No, just follow the Instructions for Accessing Free Wireless Internet Access above.
Yes, you must agree to the Terms to utilize our guest access to the internet.
Spartanburg Medical Center, Spartanburg Hospital for Restorative Care, Pelham Medical Center and Medical Group of the Carolinas Physician Offices
Yes, once you are connected to the guest access network just launch your VPN connection.
No. It is recommended you have this protection before using any Internet service. Spartanburg Regional does use filtering software to block some websites.
No, please call our support hotline at 864-560-9434 for assistance.
Spartanburg Regional has blocked access to TikTok on wireless internet to reduce potential security risks to SRHS networks and devices. Please use your cellular data if you wish to access TikTok.

Wireless Internet

Wireless Internet

About

Instructions for Accessing Free Wireless Internet

Technical Support for Wireless Internet Guest Access

Frequently Asked Questions

Does Spartanburg Regional provide computers for public access or wireless cards?

Do I need to contact anyone at Spartanburg Regional or obtain a username or password to gain access?

Do I have to agree to the Terms & Conditions before I can use guest access?

Where is wireless access available?

Can I access private network systems as I do from home through a VPN connection?

Does Spartanburg Regional provide virus, worm or security protection for my device while I am using guest access?

Can my nurse or other caregiver assist me with connecting my device to the wireless access?

Why can't I access TikTok on wireless internet?