Virtual Care

Conditions We Treat

• Cold, flu or COVID-19

  • COVID-19
    • Evaluation of COVID-19 (coronavirus)
  • Cold, sinus infection or flu
    • Stuffy or runny nose, cough, sore throat, headache, fever or muscle aches
  • Whooping cough
    • Medication to prevent whooping cough after close contact with a person with the illness

• Medication refill

  • Acne
    • Whiteheads, blackheads or pimples (red, skin-colored or pus-filled bumps) on the skin
  • Asthma
    • Short-term asthma medication refills
  • Birth control
    • Refill or restart birth control (implants, injections and IUDs are not available)
  • EpiPen
    • Refill of EpiPens used for severe allergic reactions. Not for active allergic reactions.
  • Male pattern baldness
    • Treatment of hair loss on the scalp for men
  • Quit smoking
    • Nicotine replacement options to quit smoking and other nicotine-containing products
  • Rosacea
    • Skin discoloration, flushing, enlarged blood vessels or small raised bumps on the face
  • Seasonal allergies
    • Stuffy or runny nose, sneezing, eye redness, or itchiness of the eyes, nose, or throat

• Eye, ear and mouth

  • Canker sore
    • Open sores inside the mouth that are often painful
  • Cold sore or fever blister
    • Sores around the mouth with some burning and tingling before sores appear
  • Cold sore prevention
    • Medication to prevent cold sores (for those with a previous diagnosis)
  • Cracks on the corner of the mouth
    • Dry, irritated or cracked skin in one or both corners of the mouth
  • Dental pain
    • Management of mild to moderate dental pain while waiting to be seen by a dentist
  • Eyelash lengthening
    • Cosmetic treatment that lengthens the eyelashes (for those without eye problems)
  • Impetigo
    • Sores or blisters on the face that mainly affect infants and children
  • Pink eye
    • Redness, irritation, or drainage of the eyes (conjunctivitis)
  • Seasonal allergies
    • Stuffy or runny nose, sneezing, eye redness, or itchiness of the eyes, nose, or throat
  • Stye (bump or bumps on the eyelid)
    • A painful bump on the inside or outside edge of the eyelid
  • Swimmer's ear
    • Itching, change in skin color or pain of the ear (outer ear infections only)

• Skin, hair or nails

  • Acne
    • Whiteheads, blackheads or pimples (red, skin-colored or pus-filled bumps) on the skin
  • Athlete's foot
    • Burning rash with cracked skin, blisters or crusts on the feet
  • Burns (minor) and sunburns
    • Injury caused by extreme heat or sun exposure
  • Diaper rash
    • Rash on the skin in the diaper area
  • Eczema
    • Itchy rash with a scaly or crusty appearance (not caused by contact with an irritant)
  • Head lice
    • An itchy scalp from small insects in the hair that lay tiny white oval shaped eggs (nits)
  • Impetigo
    • Sores or blisters on the face that mainly affect infants and children
  • Jock itch
    • Scaly, itchy, ring-shaped or circular rash on or near the genitals
  • Male pattern baldness
    • Treatment of hair loss on the scalp for men

• Sexual health

  • Bacterial vaginosis
    • Itchiness, strong fish-like odor discharge and white or grayish, watery vaginal discharge
  • Birth control medication refill
    • Refill or restart birth control (implants, injections and IUDs are not available)
  • Chlamydia exposure
    • Self-treatment for those exposed to a partner recently diagnosed with chlamydia
  • Emergency contraception
    • Plan B or Ella to prevent pregnancy after unprotected sex
  • Start birth control medication
    • Start a new birth control medication (implants, injections and IUDs are not available)
  • Vaginal yeast infection
    • Itchiness, burning and redness with thick, white discharge in the vaginal area

• Travel needs

  • Malaria prevention
    • Treatment to prevent malaria for those traveling to countries where malaria is common
  • Motion sickness prevention
    • Treatment to prevent motion sickness, such as car sickness

• General

  • Bacterial vaginosis
    • Itchiness, strong fish-like odor discharge and white or grayish, watery vaginal discharge
  • Heartburn or acid reflux
    • Burning pain between the stomach and throat often leaving a bitter taste in the mouth
  • Low back pain
    • Pain in the lower back area (must have started within the past 12 weeks)
  • Mastitis (breast inflammation or infection)
    • Breast pain, tenderness, or warmth (only for those who are lactating or breastfeeding)
  • Quit smoking
    • Nicotine replacement options to quit smoking and other nicotine-containing products
  • Stomach issues
    • Symptoms affecting the digestive system (e.g. constipation, diarrhea, abdominal pain)
  • Urinary tract infection (UTI)
    • Pain, burning or feeling of having to urinate more often
  • Vaginal yeast infection
    • Itchiness, burning and redness with thick, white discharge in the vaginal area